Website Management & Hosting Plans

Keeping your website optimized and performing at it's best -- is what we do!

To keep your website secure and updated, you must have a plan for content changes, security, and software updates. Do you have the time or knowledge to guarantee that your website operates smoothly?

Many business owners do not, which is why we provide Done-for-You Website Maintenance -- You no longer need to forget to update your site, we keep on top of things -- optimizing and maintaining your site to keep it running at peak performance so you can focus on running your business.

$75

Premium Website Hosting
Weekly Software Updates
Daily Server-Level Backups
Uptime Monitoring
Caching & SSL Certificate
Database Optimization and Spam Cleanup
DNS Management
CDN & Image Optimization
Developer Software Licenses ($500 value)
Monthly Maintenance Report
Cancel Anytime, No Long-Term Contract

$125

Everything in Basic Plan plus:

Additional Weekly Offsite Backups
24/7 Security Monitoring
Server-Side Firewall (7G WAF, Fail2Ban)
Developer Software Licenses ($300+ annual value)
Google Analytics + Tag Manager Setup
Three 30-Minute Tasks*
One 30-Min Strategy Call
24 Hour SLA Response Time
Cancel Anytime, No Long-Term Contract

$225

Everything in Pro Plan plus:

Hourly Server-Level Backups
Backup Restoration via Client Portal
Daily Offsite Backups
Hack Fix Guarantee
Database Optimization and Spam Cleanup
Developer Software Licenses ($500 value)
Unlimited 30-Minute Tasks*
Same-Day Business Hours Response Time
Cancel Anytime, No Long-Term Contract

*30-Minute Tasks include content edits, updates, or changes that can be completed in 30 minutes or less. Does not include new functionality or additional pages. Maximum one 30-minute task per business day. Support time does not roll over each month.

Reach out today to get started and put your website woes behind you!

Website Management FAQs

Does the monthly time rollover?

No, the monthly time is there for you every month to reserve your place in our queue and our resources, therefore it does not rollover. Our clients have found that the allotted time is more than enough to accomplish their needs.

What happens if my website goes down, is hacked, breaks, etc?

The whole purpose of our website care plans is preventative care, so we hope to prevent anything from happening. We cannot promise your website will not be hacked but we will do everything in our power to prevent it. However, if something does happen, we will assist in the restoration and cleanup of the website with one of our backups. Customers on the Advanced plan will have malware removal and backup restoration included, but any additional hack fixes may include an additional fee. Customers on the Pro plan have the Hack Fix Guarantee. Customers on the Basic plan will be charged at our current hourly rate for any backup restoration, malware removal, or other cleanup.

What tasks are included in the dedicated support time?

Glad you asked! Content update requests and small design improvements are the most common requests. But anything that can be completed in 30 minutes or less is free game. We just ask you to be aware that requests for new features to your website, such as installing a new plugin or full design, will likely result in an hourly rate as those commonly go over the monthly dedicated time.

These are the typical requests that can be completed in 30 minutes or less:

Swap photos
Add/edit/replace text
Update navigation links
Footer updates
Replace seasonal content
Edit pricing
Remove/hide pages
Edit landing pages
Add/remove form fields
Change custom field data

Work such as graphic design changes, SEO strategy or consulting, writing copy, or purchasing new plugins or licenses are out of scope and will require a formal quote or hourly charge.

What if I need more hours in a month?

If you have a task that requires more than your dedicated monthly time, we will evaluate requests that exceed your time on a case by case basis, and with your approval, either:

Bill for the time exceeded at our current hourly rate.
Submit a quote for the requested work for.

Can I really cancel at any time?

Absolutely. We are all about a relationship with you and your website, so we would hate to see you go but we know financial needs weigh on many decisions and don’t want to lock anyone in. Request a cancellation via email to [email protected], and we will immediately stop the next payment.

What happens to my website if I cancel?

If you need to cancel your plan, we will transfer the hosting to you. This may incur a transfer fee, as stated in your contract.

In addition, we will also provide a copy of The Website Owner’s Manual, full of all the information you need to continue the maintenance and care for your website, including all login information and a place for you to assign responsibilities.

My website was not built by Six10 Digital. Can I still be on a website care plan?

Although these plans are for sites we build or re-design, we welcome clients who are looking for a long-term relationship with a dedicated web professional.

We first like to do a Website Audit to become familiar with the website, how it was built, and any potential issues that can arise. With the evaluation, we will perform all the website software updates and make a full backup. After this, we will transfer the website to our hosting service.

Most importantly we will make a list of issues to fix and suggestions for improvement needed in order to proceed with the website on a monthly plan. Based on your type of website, this Website Audit is a fixed fee.